Not Receiving Login Credentials After Purchasing the Magazine Subscription Through the Website
If you've recently purchased a subscription to Pastry Arts Magazine through our website but haven't received your login credentials, please follow these steps:
- Wait for up to 5 minutes: After completing your purchase, you should receive an email containing your login credentials within a few minutes. However, in some cases, it may take up to 5 minutes for the email to arrive in your inbox. Please wait for a short period before taking further action.
- Check your junk or spam folders: In some instances, emails containing login credentials may be mistakenly identified as spam by your email provider. Please check your junk or spam folders to see if the email has been filtered there. If you find the email in your spam folder, mark it as "Not Spam" to help ensure future emails from Pastry Arts Magazine are delivered to your inbox.
If you've waited for at least 5 minutes and have checked your spam folder but still haven't received your login credentials, please contact our customer support team at
support@pastryartsmag.com.
When contacting customer support, please provide the following information to help us better assist you:
- The email address you used during the purchase process
- The date and approximate time of your purchase
- Any order confirmation or receipt numbers you may have received
We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this issue and get you started with your Pastry Arts Magazine subscription.
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